Title: ZupportDesk Live Chat Plugin (Free & Paid Plans) Author: dennis19814 Published: mayo 4, 2015 Last modified: marzo 12, 2018 --- Search plugins ![](https://ps.w.org/free-live-chat-support/assets/banner-772x250.png?rev=1587033) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/free-live-chat-support/assets/icon-256x256.png?rev=1477685) # ZupportDesk Live Chat Plugin (Free & Paid Plans) By [dennis19814](https://profiles.wordpress.org/dennis19814/) [Download](https://downloads.wordpress.org/plugin/free-live-chat-support.2.4.zip) * [Details](https://arg.wordpress.org/plugins/free-live-chat-support/#description) * [Reviews](https://arg.wordpress.org/plugins/free-live-chat-support/#reviews) * [Installation](https://arg.wordpress.org/plugins/free-live-chat-support/#installation) * [Development](https://arg.wordpress.org/plugins/free-live-chat-support/#developers) [Support](https://wordpress.org/support/plugin/free-live-chat-support/) ## Description ZupportDesk Live Chat is a cloud-based solution with a mission to empower businesses to provide amazing customer support. Our Live Chat tool allows real-time, personal customer engagement that boosts both your customer support as well as your sales. Our products are accompanied by powerful analytics and reports that allow you to really understand your customers and make better business decisions. **Key Features** * **Customizable Chat Window:** Match your website exactly with customizable colors, text, images and animations. Modify size, content and position to suit your unique brand. * **Real-time Dashboard:** Get real-time data of key chat metrics such as customer wait time, queue size and customer satisfaction in one convenient screen * **Proactive Chat:** See a list of every single visitor on your website and start a chat with them before they contact you. See what country they are from, what page they are currently on and much more. * **Facebook Business Page Integration:** Now your Facebook customers can chat with you on their Messenger and you can answer their questions right from your control panel without having to login to Facebook. * **Saved Replies:** Improve agent efficiency by saving repetitive replies and responses. Use the auto-complete function to send perfect, complete responses at the click of a mouse. * **Activity history:** Check if your visitors have already chatted with you by viewing their Activity History. You can review all past interactions and solve their problems. [ Click Here ](https://www.zupportdesk.com/Feature-List) for more features. Download ZupportDesk Live Chat plugin now and [ sign up ](https://www.zupportdesk.com/Signup) here for a free account! **Questions?** Just reach out to us through our [ live chat ](http://www.zupportdesk.com) at or send an email to info@zupportdesk.com. **Why ZupportDesk?** * Instant set up with tailor-made WordPress plugin * A user-friendly and highly customizable widget to match your unique brand * A simple yet powerful dashboard to manage and monitor chat activity * Trusted by over 6000 customers worldwide * Free and Paid versions to suit your requirements * Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari). ## Screenshots [⌊Chat window on your website⌉⌊Chat window on your website⌉[ Chat window on your website [⌊ZupportDesk reports⌉⌊ZupportDesk reports⌉[ ZupportDesk reports [⌊ZupportDesk Live Chat Dashboard⌉⌊ZupportDesk Live Chat Dashboard⌉[ ZupportDesk Live Chat Dashboard ## Installation Installation: [ Video Tutorial ](https://www.youtube.com/watch?v=FgfynMtjhv0&feature=youtu.be&list=PLUILfBPz5LgHkpQ0-JkFkg9zvj6AzQktH) Step-by-step Guide * Install the ZupportDesk plugin from the WordPress directory and activate it. * Click on the ZupportDesk icon on the left panel in WordPress and log in to your account * Select the Chat Widget from the widget list and hit **Next** * Log in to your Dashboard and start chatting! ## FAQ Installation Instructions Installation: [ Video Tutorial ](https://www.youtube.com/watch?v=FgfynMtjhv0&feature=youtu.be&list=PLUILfBPz5LgHkpQ0-JkFkg9zvj6AzQktH) Step-by-step Guide * Install the ZupportDesk plugin from the WordPress directory and activate it. * Click on the ZupportDesk icon on the left panel in WordPress and log in to your account * Select the Chat Widget from the widget list and hit **Next** * Log in to your Dashboard and start chatting! Do I have to install any software on my server? No, ZupportDesk is a 100% cloud-based service. Just configure the plugin and your Live Chat Widget is ready to go. Are different web browsers supported? Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari). Is it free to use? The plugin comes with a Free Plan that allows you to use all our advanced features, but with limited chats. Power users can upgrade to our paid plan Are there any additional costs? No, all costs are included in the [ price](https://www.zupportdesk.com/Your-Plan) you pay which includes future feature additions. ## Reviews ![](https://secure.gravatar.com/avatar/d5b6bd0c24b5e9c97f4cb42b0e49b1c1f969611026fa64f46eeeb39dbd7e3753? s=60&d=retro&r=g) ### 󠀁[great product / Grate support / reasonable pricing](https://wordpress.org/support/topic/great-product-grate-support-reasonable-pricing/)󠁿 [musaadhik](https://profiles.wordpress.org/muaadhik/) marzo 19, 2018 Love The Facebook Business page Integration ![](https://secure.gravatar.com/avatar/eaf6046fce5bbb6b501af3d9803e8a30358cce1cfcfa550edecf13c63a6dd8f8? s=60&d=retro&r=g) ### 󠀁[Rating](https://wordpress.org/support/topic/rating-46/)󠁿 [nishalitest](https://profiles.wordpress.org/nishalitest/) marzo 29, 2018 Nice work on Free Live Chat Plugin for WordPress ![](https://secure.gravatar.com/avatar/858c5d7c7cd1dd11bd775a3036732875aabb09af73577381eeb642c131f7d033? s=60&d=retro&r=g) ### 󠀁[Very Good, just a few things…](https://wordpress.org/support/topic/very-good-just-a-few-things/)󠁿 [PPK17](https://profiles.wordpress.org/ppk17/) setiembre 3, 2016 I was looking for a free chat-support plugin for free that doesn’t bind me to pay monthly to get a useful chat, but I found some bugs that need to be take care of:- The background color of the widget doesn’t change(IMAGEN1), instead the default color is displaying(IMAGEN2). -Also the Send Button color to start a chat session is too light and when you put the mouse over it, the cursor doesn’t change to a link cursor, it remains the same. -When a guest starts a chat session and reload the page, the incoming chat remain for the operator but the user lost it’s session already. -At first, I desactived the email input to start a chat session, but later I reactived it, but even for that, when a guest only write its name, it can access without writting something in the email input. -I got another problem with the settings, this time when I’m chatting with a guest. As you can see(IMAGEN 2) I changed the settings in spanish, but instead the default texts remain(IMAGEN 2B). Currently, I’m using the nirvana template. Hope you can help me with those problems I have atm. Your work is great and If you need translation for the default settings for spanish, I’ll be glad to give you a hand. Thx for all. ![](https://secure.gravatar.com/avatar/cfd239e0b582ffaa4263685d5c42a29cef2cb8eb7b48a9b2bb9702c140cc6a81? s=60&d=retro&r=g) ### 󠀁[very good](https://wordpress.org/support/topic/very-good-1107/)󠁿 [justin mailey](https://profiles.wordpress.org/justin-mailey/) setiembre 3, 2016 best free live chat wordpress plugin =)) ![](https://secure.gravatar.com/avatar/b172a267599b15bf6d6cc3460bc6b1b861d236bca7ecc99c1b5912c0403296ae? s=60&d=retro&r=g) ### 󠀁[Excellent Performances. Awesome for all business and Perfect for chat.](https://wordpress.org/support/topic/excellent-performances-awesome-for-all-business-and-perfect-for-chat/)󠁿 [jignesh741](https://profiles.wordpress.org/jignesh741/) febrero 8, 2017 Really awesome plugin for free chats.it’s a time saving plugin. Thank you BIZCHATBOX for creating this awesome plug in. ![](https://secure.gravatar.com/avatar/09b355f903378d00af2b2f1e5ff5f6985adff6ed51553f69cf97744a1db19429? s=60&d=retro&r=g) ### 󠀁[Good working with this plugin Awesome Performance.](https://wordpress.org/support/topic/good-working-with-this-plugin-awesome-performance/)󠁿 [Jigar Shiroya](https://profiles.wordpress.org/jigar-shiroya/) febrero 8, 2017 It’s a simple and easy to use and work vary fast with out hang. this is Awesome BizChatBox Plugin. [ Read all 21 reviews ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/) ## Contributors & Developers “ZupportDesk Live Chat Plugin (Free & Paid Plans)” is open source software. The following people have contributed to this plugin. Contributors * [ dennis19814 ](https://profiles.wordpress.org/dennis19814/) [Translate “ZupportDesk Live Chat Plugin (Free & Paid Plans)” into your language.](https://translate.wordpress.org/projects/wp-plugins/free-live-chat-support) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/free-live-chat-support/), check out the [SVN repository](https://plugins.svn.wordpress.org/free-live-chat-support/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/free-live-chat-support/) by [RSS](https://plugins.trac.wordpress.org/log/free-live-chat-support/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 2.2 * fixed issues with the login flow #### 1.8 * Improved UI and resolve cross template issues #### 1.7 * Safari Browser issue resolved. UI Improved #### 1.6 * Cross Browser sign up issue resolved and minor UI changes #### 1.5 * GEO IP issue resolved #### 1.2 * Load performance improved. Layout improvements. #### 1.1 * Minor Bug fixes #### 1.0 * Plugin launch. ## Meta * Version **2.4** * Last updated **8 anyos ago** * Active installations **10+** * WordPress version ** 3.0.1 or higher ** * Tested up to **4.9.30** * Language * [English (US)](https://wordpress.org/plugins/free-live-chat-support/) * Tags * [chat](https://arg.wordpress.org/plugins/tags/chat/)[chats](https://arg.wordpress.org/plugins/tags/chats/) [live chat](https://arg.wordpress.org/plugins/tags/live-chat/)[livechat](https://arg.wordpress.org/plugins/tags/livechat/) * [Advanced View](https://arg.wordpress.org/plugins/free-live-chat-support/advanced/) ## Ratings 4.5 out of 5 stars. * [ 17 5-star reviews ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/?filter=5) * [ 1 4-star review ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/?filter=4) * [ 1 3-star review ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/?filter=2) * [ 2 1-star reviews ](https://wordpress.org/support/plugin/free-live-chat-support/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/free-live-chat-support/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/free-live-chat-support/reviews/) ## Contributors * [ dennis19814 ](https://profiles.wordpress.org/dennis19814/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/free-live-chat-support/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.ZupportDesk.com)