Title: LivePerson LiveChat + Messaging Author: liveperson Published: abril 20, 2016 Last modified: agosto 2, 2016 --- Search plugins ![](https://ps.w.org/liveperson/assets/banner-772x250.jpg?rev=1400792) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/liveperson/assets/icon-128x128.png?rev=1404042) # LivePerson LiveChat + Messaging By [liveperson](https://profiles.wordpress.org/liveperson/) [Download](https://downloads.wordpress.org/plugin/liveperson.1.0.1.zip) * [Details](https://arg.wordpress.org/plugins/liveperson/#description) * [Reviews](https://arg.wordpress.org/plugins/liveperson/#reviews) * [Installation](https://arg.wordpress.org/plugins/liveperson/#installation) * [Development](https://arg.wordpress.org/plugins/liveperson/#developers) [Support](https://wordpress.org/support/plugin/liveperson/) ## Description LiveEngage is the modern way to talk to visitors whether they’re on your site via desktop or on their mobile devices. Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you can interact with your customers however they want, from one easy-to-use platform. This plugin adds the necessary tag script to your site footer that enables the livechat functionality. [Get Started Now](http://register.liveperson.com/wordpress?utm_source=wordpress&utm_medium=partnerships&utm_campaign=app-listing) ### Benefits for Merchants: * Fast and simple setup * Connect with prospects and customers in real-time * Create and maintain time saving pre-written responses * Increase customer satisfaction * Strengthen brand loyalty * Increase sales conversion * Stay connected with your visitors and customers on the go with the LiveEngage mobile app * Out-of-the-box KPI reporting metrics that track engagement performance, agent effectiveness, and real time data on customer satisfaction * Fully customize aspects of the LiveEngage platform to match your brand’s look and feel * Protect your consumers’ information with enterprise-grade security and stability ### Benefits for Customers: Your customers prefer digital communication like chat, messaging, and SMS. With LiveEngage, you’ll be able to connect with prospects and customers via their preferred method of engagement and build a relationship. ### PRODUCT FEATURES ### Deliver the right chat invitation to the right customer at the right time: * Display click-to-chat buttons so customers and visitors can request to chat whenever they need help * Monitor visitor activity in real time and push proactive chat invitations to high value visitors on important product pages, and send targeted offers to hesitating customers about to abandon their cart. Make more sales; increase your conversion rates by more than 25%! ### Make the most of mobile for both you and your customers: * Chat with your customers and prospects from any device * Have the flexibility to stay connected with your customers on the go, wherever you are with the LiveEngage mobile app ### Customization to match your needs and brand: * Get complete control over your chat window’s colors, themes, and CSS * Integrate easily with the LiveEngage platform to provide additional connection options including voice and content ### Real-time contextual & analytics reporting: * LiveEngage empowers companies to drive and optimize their digital engagement strategy on the fly with real-time and long-term operational KPI’s, reports, and dashboards ### Empower your agents to create meaningful connections and increase efficiency: * Handle multiple conversations simultaneously with a workspace that has all the tools needed to increase efficiency * Obtain detailed information about the chatter – including customer records, geographic location, what search engine or marketing campaign they came from * Provide hands-on assistance with text-highlighting and co-browsing capabilities * Seamlessly transfer chats to other agents such as second-level support ### Protect your consumers’ information with enterprise-grade security and stability: * LivePerson complies with ISO 27001, SOC 2, PCI-DSS, SSAE 16 SOC 2, SOX, FISC, EU Privacy and other security standards ### Integration features: * Configure the account number the module should use to embed LiveChat on your site. * LiveChat visibility settings based on a blacklist or whitelist of certain pages and user roles. ### Pricing and Plans: [Click here](http://register.liveperson.com/wordpress?utm_source=wordpress&utm_medium=partnerships&utm_campaign=app-listing) or go to [http://register.liveperson.com/wordpress](http://register.liveperson.com/wordpress?utm_source=wordpress&utm_medium=partnerships&utm_campaign=app-listing) to get started with a special promotion for WordPress users. ## Screenshots * [[ * LiveChat mobile app * [[ * LiveChat messaging app connections * [[ * LiveEngage agent dashboard * [[ * LiveEngage site engagements dashboard * [[ * LiveEngage co-browsing initiation * [[ * LiveEngage co-browsing operator interface * [[ * LivePerson WordPress plugin settings ## Installation * Install the LiveEngage plugin from WordPress directory and activate it. * Configure the account number the plugin should use to embed livechat on your site. * If you don’t have an account please [click here](http://register.liveperson.com/wordpress?utm_source=wordpress&utm_medium=partnerships&utm_campaign=app-listing) to create one. * Customize the livechat visibility setting based on a blacklist or whitelist of certain pages and user roles. * For more detailed instructions on how to install the plugin or the manual installation process, please go to our [integrations knowledge base](http://support.liveperson.com/support/knowledgebase/integrations). ## Reviews ![](https://secure.gravatar.com/avatar/fbfe05056553c8734d4ecf78fc58966f7d4ba06c664f21a67288f72413d4754f? s=60&d=retro&r=g) ### 󠀁[nice plugin](https://wordpress.org/support/topic/nice-plugin-1569/)󠁿 [Kevin Dees](https://profiles.wordpress.org/kevindees/) setiembre 3, 2016 The plugin description and information is great! ![](https://secure.gravatar.com/avatar/98c03d4d2a6aa9b5ecdfc565e8f90f53f0a8f6c2757048a148b34b166d78266c? s=60&d=retro&r=g) ### 󠀁[engagement like never before](https://wordpress.org/support/topic/engagement-like-never-before/)󠁿 [mglaman](https://profiles.wordpress.org/mglaman/) setiembre 3, 2016 Works as advertised, engaged with site visitors like never before. ![](https://secure.gravatar.com/avatar/90f61df84a8429fe3384ed9584da8a47a6fbb7c766d1fedbaca41a7497ecf91c? s=60&d=retro&r=g) ### 󠀁[works as promised](https://wordpress.org/support/topic/works-as-promised-52/)󠁿 [Doug Cone](https://profiles.wordpress.org/nullvariable/) setiembre 3, 2016 works as promised [ Read all 3 reviews ](https://wordpress.org/support/plugin/liveperson/reviews/) ## Contributors & Developers “LivePerson LiveChat + Messaging” is open source software. The following people have contributed to this plugin. Contributors * [ liveperson ](https://profiles.wordpress.org/liveperson/) * [ rszrama ](https://profiles.wordpress.org/rszrama/) * [ Doug Cone ](https://profiles.wordpress.org/nullvariable/) [Translate “LivePerson LiveChat + Messaging” into your language.](https://translate.wordpress.org/projects/wp-plugins/liveperson) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/liveperson/), check out the [SVN repository](https://plugins.svn.wordpress.org/liveperson/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/liveperson/) by [RSS](https://plugins.trac.wordpress.org/log/liveperson/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.1 * Minor bug fix on path matching * Rely on WordPress to provide SSL status * Tested with version 4.5.3 #### 1.0.0 * Initial release of the LivePerson plugin ## Meta * Version **1.0.1** * Last updated **10 anyos ago** * Active installations **40+** * WordPress version ** 4.4.2 or higher ** * Tested up to **4.5.33** * Language * [English (US)](https://wordpress.org/plugins/liveperson/) * Tags * [chat](https://arg.wordpress.org/plugins/tags/chat/)[chat plugin](https://arg.wordpress.org/plugins/tags/chat-plugin/) [customer help](https://arg.wordpress.org/plugins/tags/customer-help/)[customer service chat](https://arg.wordpress.org/plugins/tags/customer-service-chat/) * [Advanced View](https://arg.wordpress.org/plugins/liveperson/advanced/) ## Ratings 5 out of 5 stars. * [ 3 5-star reviews ](https://wordpress.org/support/plugin/liveperson/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/liveperson/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/liveperson/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/liveperson/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/liveperson/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/liveperson/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/liveperson/reviews/) ## Contributors * [ liveperson ](https://profiles.wordpress.org/liveperson/) * [ rszrama ](https://profiles.wordpress.org/rszrama/) * [ Doug Cone ](https://profiles.wordpress.org/nullvariable/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/liveperson/)