Title: SmartiePal
Author: Vladimir Ruman
Published: <strong>mayo 16, 2025</strong>
Last modified: mayo 16, 2025

---

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# SmartiePal

 By [Vladimir Ruman](https://profiles.wordpress.org/softvr/)

[Download](https://downloads.wordpress.org/plugin/smartiepal.1.1.zip)

 * [Details](https://arg.wordpress.org/plugins/smartiepal/#description)
 * [Reviews](https://arg.wordpress.org/plugins/smartiepal/#reviews)
 *  [Installation](https://arg.wordpress.org/plugins/smartiepal/#installation)
 * [Development](https://arg.wordpress.org/plugins/smartiepal/#developers)

 [Support](https://wordpress.org/support/plugin/smartiepal/)

## Description

SmartiePal is an AI-driven customer support solution that provides an embeddable
webchat interface for your website. Create a free SmartiePal account or enter your
existing Assistant ID to embed SmartiePal’s chat widget and start engaging visitors
instantly.

With this plugin, you can:

 1. Create a new free SmartiePal account by entering basic user details (email, first
    name, surname, password).
 2. Manually enter an existing Assistant ID if you already have a SmartiePal account.
 3. Automatically insert the SmartiePal chat loader script in your site’s header.

For more details on the SmartiePal service, pricing, and premium features, visit:
https://www.smartiepal.com

### Usage

After activating the plugin, configure your SmartiePal integration in the WordPress
admin:

 1. Navigate to Settings » SmartiePal.

To create a new free SmartiePal account:

 1. Fill in your Email, First Name, Surname, and Password fields.
 2. Click Save Settings and Create Account. Your Assistant ID will be generated and
    saved automatically.

To use an existing Assistant:

 1. Enter your Assistant ID in the Manual Assistant ID field.
 2. Click Save Assistant ID.

To remove your SmartiePal account:

 1. Click Remove Account and confirm in the modal dialog.

### External Services

This plugin integrates with SmartiePal, an AI-powered customer service platform,
to provide automated chat support on your website.

Service Provider: SmartiePal by SoftVR s.r.o.

Purpose: Enables AI-driven chat functionality, allowing for automated customer support
and interaction with website visitors.

Account Registration

To use this plugin, site administrators must create their own account on SmartiePal.
com. During registration, the following personal information is collected and stored
by SmartiePal:

    ```
    1. Email address (used as login credential and for communication)

    2. Password (encrypted and used for account authentication)
    ```

This account is used to configure, manage, and monitor the AI assistant integrated
into your website via the plugin.
 Data Sent to SmartiePal

Once the plugin is configured and the chat widget is active, the following data 
is transmitted to SmartiePal servers:

    ```
    1. User chat messages and interactions

    2. Timestamps of interactions

    3. IP address and browser/device information

    4. Any user-provided data during conversations

    5. Site administrator's SmartiePal account credentials (used once during setup for authentication via API)
    ```

This data is used to process conversations, improve AI responses, and provide analytics
to the site administrator.
 [Terms of Service](https://www.smartiepal.com/terms.html)
[Privacy Policy](https://www.smartiepal.com/privacy.html)

⚠️ Ensure you disclose this data handling to your website users and obtain proper
consent, especially under laws like GDPR or CCPA.

### License

This plugin is licensed under the GPLv2 (or later). See the full license at https://
www.gnu.org/licenses/gpl-2.0.html.

## Screenshots

 * [[
 * screenshot-1.png
    SmartiePal plugin setup.
 * [[
 * screenshot-2.png
    Preview Sample Page.
 * [[
 * screenshot-3.png
    Preview of widget.

## Installation

You can install SmartiePal Integration Plugin via the WordPress dashboard:

 1. In your WordPress admin, go to Plugins » Add New.
 2. Search for SmartiePal Integration.
 3. Click Install Now, then Activate.

Or, to install manually:

 1. Download the plugin ZIP from the WordPress plugin directory.
 2. In your WordPress admin, go to Plugins » Add New » Upload Plugin.
 3. Upload the ZIP file and click Install Now.
 4. After installation, click Activate Plugin.
 5. Go to Settings » SmartiePal to configure the plugin settings.

## FAQ

### Do I need to pay to use SmartiePal?

No—this plugin allows you to create a free SmartiePal account. Premium plans and
additional features are available on the SmartiePal website.

### Where can I customize the chat appearance?

Visit the SmartiePal Admin Console at https://www.ui.smartiepal.com/login to adjust
avatar, color scheme, greetings, and other advanced settings.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“SmartiePal” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ Vladimir Ruman ](https://profiles.wordpress.org/softvr/)

[Translate “SmartiePal” into your language.](https://translate.wordpress.org/projects/wp-plugins/smartiepal)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/smartiepal/), check
out the [SVN repository](https://plugins.svn.wordpress.org/smartiepal/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/smartiepal/) by 
[RSS](https://plugins.trac.wordpress.org/log/smartiepal/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1

Release Date: 17 April 2025

Initial release of SmartiePal Integration Plugin. Adds account creation, Assistant
ID management, and front-end script injection.

## Meta

 *  Version **1.1**
 *  Last updated **11 meses ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.5 or higher **
 *  Tested up to **6.8.5**
 *  PHP version ** 8.0 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/smartiepal/)
 * Tags
 * [AI](https://arg.wordpress.org/plugins/tags/ai/)[chatbot](https://arg.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://arg.wordpress.org/plugins/tags/customer-support/)[smart search](https://arg.wordpress.org/plugins/tags/smart-search/)
   [webchat](https://arg.wordpress.org/plugins/tags/webchat/)
 *  [Advanced View](https://arg.wordpress.org/plugins/smartiepal/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/smartiepal/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/smartiepal/reviews/)

## Contributors

 *   [ Vladimir Ruman ](https://profiles.wordpress.org/softvr/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/smartiepal/)