Title: TopSMS Author: TopSMS Published: mayo 30, 2025 Last modified: noviembre 18, 2025 --- Search plugins ![](https://ps.w.org/topsms/assets/banner-772x250.png?rev=3384968) ![](https://ps.w.org/topsms/assets/icon-256x256.png?rev=3397769) # TopSMS By [TopSMS](https://profiles.wordpress.org/topsms/) [Download](https://downloads.wordpress.org/plugin/topsms.2.0.19.zip) * [Details](https://arg.wordpress.org/plugins/topsms/#description) * [Reviews](https://arg.wordpress.org/plugins/topsms/#reviews) * [Installation](https://arg.wordpress.org/plugins/topsms/#installation) * [Development](https://arg.wordpress.org/plugins/topsms/#developers) [Support](https://wordpress.org/support/plugin/topsms/) ## Description TopSMS is a powerful WooCommerce plugin developed by **EUX Digital Agency** that revolutionizes how you communicate with your customers through SMS. ### Source Code The complete source code for this plugin is available on our [Github repository](https://github.com/topsmsau/topsms_plugin). ### Key Features **1. Automated SMS System Based on Order Status** * Send instant SMS notifications when order status changes (processing, completed, shipped, etc.). * Fully customizable message templates for each order status. * Personalize messages with dynamic variables( customer name, customer last name, order ID). * Schedule delayed notifications for specific order statuses. * Supports multiple languages for global-ready WooCommerce stores (SMS sending remains AU-only). **2. Comprehensive SMS Analytics** * Track delivery rates and read receipts for all sent messages. * Monitor SMS credit usage with detailed reports. * Visual dashboard with key performance metrics and trends. **3. In-Store SMS Credit Recharging** * Purchase SMS credits directly through your WooCommerce store. * Multiple credit packages to suit businesses of all sizes. * Automatic low-credit alerts and recharge reminders. * Special discount offers for bulk credit purchases. **4. Bulk SMS Campaigns** * Send or schedule bulk SMS campaigns to your selected contact lists or saved segments. * Create and manage campaigns directly from the Campaigns page. * Save campaigns as drafts to edit or send later. * View all sent, scheduled, cancelled, and draft campaigns with filtering by status. * Cancel scheduled campaigns anytime through the campaign management table. **5. Contacts and Segmentation** * View all WooCommerce customers in the Contacts page. * Filter contacts by state, city, postcode, total number of orders, total amount spent, and SMS subscription status. * Save filters as segments that can be reused for future SMS campaigns. ### Benefits for Store Owners * Reduce customer support inquiries with proactive order updates. * Increase customer satisfaction through timely communication. * Lower cart abandonment rates with strategic SMS campaigns. * Build customer loyalty through consistent engagement. * Save time with automated workflows and notifications. ### Technical Features * Built exclusively for Australian businesses. * ACMA-compliant sender IDs and privacy protocols. * GDPR-compliant with explicit consent management. * Lightweight design with minimal impact on site performance. * Built using modern React and REST API architecture for smooth user experience. * Asynchronous processing for sending and managing large campaigns. * Contacts database synchronization with WooCommerce customer records. ### Regulatory Compliance TopSMS is fully compliant with **Australian Communications and Media Authority ( ACMA)** requirements for SMS usage. – **Sender ID Validation:** Businesses must use a registered, non-misleading sender ID matching their trading name. – **Verification Required:** TopSMS enforces sender ID registration before sending messages. – ** No International Use:** Only Australian numbers are supported to align with local laws. **Learn more:** – [ACMA SMS Spam Rules](https://www.acma.gov.au/sms-and-mms-spam)– [ACMA Scam SMS Guidelines](https://www.acma.gov.au/reducing-scam-calls-and-sms) ### External services This plugin connects to the TopSMS API (provided by EUX Digital Agency) to send SMS messages and retrieve analytics data. **What the service is and what it is used for:** – TopSMS API is used to send SMS messages to customers when order statuses change, track message delivery, recharge credit balances, and provide analytics to the store owner. **What data is sent and when:** – When an SMS is triggered (e.g., from an order update), the following data is sent to the TopSMS API: customer’s mobile number, order ID, order status, and the customized SMS message content. – Store and site identifiers may also be sent for authentication and analytics purposes. – When viewing analytics or credit balances, the plugin may request delivery status updates, read receipts, and account credit levels. **Who provides the service:** – EUX Digital Agency (Australia), the developer and maintainer of the TopSMS API. **Links:** – [TopSMS Terms of Service](https://topsms.com.au/terms-of-use/) – [TopSMS Privacy Policy](https://topsms.com.au/privacy-policy/) **Geographic Limitation:** – TopSMS is an Australia-only service and is not intended for international use. ## Screenshots * [[ * [[ * [[ * [[ * [[ ## Installation 1. Upload the topsms folder to the /wp-content/plugins/ directory. 2. Activate the plugin through the ‘Plugins’ menu in WordPress. 3. Go to TopSMS Settings to configure your SMS gateway credentials. 4. Set up your message templates under TopSMS Automations. 5. Configure order status triggers under TopSMS Automations. 6. Purchase initial SMS credits under TopSMS Settings. ## FAQ ### Is TopSMS available outside of Australia? No. TopSMS is built exclusively for Australian businesses. Our SMS delivery infrastructure and compliance standards are designed to meet ACMA regulations and ensure optimal delivery rates within Australia only. ### Do my SMS credits expire? No, your credits never expire. You can use them whenever you like — no monthly minimums, no forced top-ups, and no hidden fees. ### Is my business name used as the sender ID? Yes. As required by the Australian Communications and Media Authority (ACMA), the sender name must clearly identify your business. TopSMS ensures your sender ID matches your brand name to improve trust and reduce SMS fraud risk. ### Can I use a custom sender name? Yes, but only if it aligns with your business name. Generic or misleading sender names will be rejected under ACMA anti-spam guidelines. ### How are payments processed? Payments for SMS credits are securely processed via Stripe. We do not store your card details. All transactions are encrypted and PCI-DSS compliant. ### Is TopSMS compliant with Australian privacy laws? Yes. TopSMS is fully compliant with both GDPR and ACMA privacy regulations. You can collect SMS consent at checkout, offer opt-out links, and manage your customers’ privacy preferences responsibly. ### Do I need customer consent to send SMS? Absolutely. ACMA requires clear and informed consent before sending SMS messages. TopSMS includes tools to collect and manage consent directly within WooCommerce. ### Can I preview messages before they are sent? Yes. You can preview each message template with dynamic sample data to ensure everything looks right before activating automations. ### Are there any long-term contracts or commitments? No. TopSMS is pay-as-you-go. You only pay for the SMS credits you use — simple, predictable pricing with no lock-in contracts. ### Do you offer volume discounts for larger businesses? Yes. We offer discounted SMS credit packages for stores with higher messaging needs. Contact us to discuss a custom plan for your business. ### Can I send SMS notifications for custom order statuses? Not yet. At present, custom order status support is not available but may be considered for a future release. ### How do I monitor my SMS credit balance? Your current credit balance is always visible in the TopSMS dashboard. You can also set up automatic alerts when your credits fall below a specified threshold. ## Reviews ![](https://secure.gravatar.com/avatar/7a87fdd7c7ffc9a0a1b261dbeaf609107440d27cbd97c656f0e2223e14063266? s=60&d=retro&r=g) ### 󠀁[Best new sms plugin for WooCommerce](https://wordpress.org/support/topic/best-new-sms-plugin-for-woocommerce/)󠁿 [miketgb89](https://profiles.wordpress.org/miketgb89/) octubre 27, 2025 Topsms for WooCommerce is your best all in 1 sms plug in on the market. We are using it for our ecommerce store to send order and delivery confirmations and sms marketing. It is great having everything you need in the one location. It is very easy to use and the sms marketing has already has seen huge return on investment. Perfect for sending out special buys and running promotions. Huge open rates compared to the standard email marketing, this is the most direct and personal connection to our customers. Would highly recommend to anyone running an ecommerce store. ![](https://secure.gravatar.com/avatar/38ffdc26befde5ba44cdbb3f0f224a2181b005091b36915ca45cf682bc3dd7e8? s=60&d=retro&r=g) ### 󠀁[The #1 WooCommerce SMS Plugin in Australia!](https://wordpress.org/support/topic/the-1-woocommerce-sms-plugin-in-australia/)󠁿 [robinleonard](https://profiles.wordpress.org/robinleonard/) octubre 15, 2025 I’ve been using TopSMS for a few months now, and it’s been an absolute game-changer for my business. The setup was incredibly easy, and the integration with WooCommerce worked flawlessly right out of the box. We’re now sending automatic order updates and delivery notifications — all directly from our store — and customers love it. The open rates are miles ahead of email, and we’ve even seen a noticeable lift in repeat purchases. What really impressed me was the attention to detail: clear reporting, flexible templates, and responsive support when I had a few setup questions. Everything just works. If you’re looking for an SMS solution that’s fast, intuitive, and actually delivers results, TopSMS is hands-down the best choice. Highly recommend! ![](https://secure.gravatar.com/avatar/10d81f88bf290e7c443951b6edf4be1b7c62d2bda7761728f1970a418bb570cd? s=60&d=retro&r=g) ### 󠀁[Great plugin for WooCommerce stores in Australia](https://wordpress.org/support/topic/great-plugin-for-woocommerce-stores-in-australia/)󠁿 [manuelgdd](https://profiles.wordpress.org/manuelgdd/) octubre 8, 2025 I’ve been using TopSMS across several of my eCommerce projects, and it’s been a game changer for automated SMS notifications. The setup is straightforward, the integration with WooCommerce works flawlessly, and my customers love receiving real- time order updates. As an agency owner, I also appreciate that it’s built specifically for Australian businesses — it connects perfectly with local carriers and keeps everything compliant. Reliable, easy to manage, and a must-have if you want to improve your post-purchase experience. Highly recommend it. [ Read all 3 reviews ](https://wordpress.org/support/plugin/topsms/reviews/) ## Contributors & Developers “TopSMS” is open source software. The following people have contributed to this plugin. Contributors * [ TopSMS ](https://profiles.wordpress.org/topsms/) * [ Soumitra Chakraborty ](https://profiles.wordpress.org/soumitra123/) * [ sameecwx ](https://profiles.wordpress.org/sameecwx/) [Translate “TopSMS” into your language.](https://translate.wordpress.org/projects/wp-plugins/topsms) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/topsms/), check out the [SVN repository](https://plugins.svn.wordpress.org/topsms/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/topsms/) by [RSS](https://plugins.trac.wordpress.org/log/topsms/?limit=100&mode=stop_on_copy&format=rss). ## Meta * Version **2.0.19** * Last updated **5 meses ago** * Active installations **30+** * WordPress version ** 5.0 or higher ** * Tested up to **6.8.5** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/topsms/) * Tags * [analytics](https://arg.wordpress.org/plugins/tags/analytics/)[Notifications](https://arg.wordpress.org/plugins/tags/notifications/) [order](https://arg.wordpress.org/plugins/tags/order/)[sms](https://arg.wordpress.org/plugins/tags/sms/) [woocommerce](https://arg.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://arg.wordpress.org/plugins/topsms/advanced/) ## Ratings 5 out of 5 stars. * [ 3 5-star reviews ](https://wordpress.org/support/plugin/topsms/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/topsms/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/topsms/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/topsms/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/topsms/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/topsms/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/topsms/reviews/) ## Contributors * [ TopSMS ](https://profiles.wordpress.org/topsms/) * [ Soumitra Chakraborty ](https://profiles.wordpress.org/soumitra123/) * [ sameecwx ](https://profiles.wordpress.org/sameecwx/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/topsms/)